CANCELLATIONS/REFUNDS
What if travel restrictions change and the entire trip has to be cancelled?
If the entire trip must be cancelled for the entire group due to new travel restrictions, you will be refunded all payment.
What if I have to cancel my trip due to illness, family emergency, or some other reason?
This trip is a big (and expensive) undertaking that relies on knowing exactly how many people will attend. I am booking tours and transportation for the group based on the number of registrants. If you cancel by October 1, I can give you a refund for your trip, minus a $100 fee to cover those costs. The closer we get to the event, the more non-refundable expenses the trip will have finalized. If you cancel between Oct. 2 and Nov. 1, I can refund your cost minus a $200 fee.
No refunds will be possible after Nov. 1 except the cost of your hotel room,* even for illness or family emergency. While we know that not all risks can be eliminated, we hope you will take any precautions needed to stay safe and healthy before the trip. Thank you for your understanding!
*Because you are booking your own hotel rooms with the Palmer House Hilton, you will also be responsible for cancelling your reservation with them in the event you need to cancel your trip. You may cancel your hotel room up until Dec. 3 without penalty. If you are sharing a room, please give your roommate as much notice as possible so she can make other arrangements.
If I can’t go at the last minute, past the deadline for refunds, could I “gift” my spot to another person to go in my place?
You bet. The spot has already been paid for, so we would welcome someone having the opportunity to take it. If the person you gift your spot to would like to compensate you directly for the spot, that’s something the two of you can work out together. Please be sure to adjust your hotel room reservation to reflect that someone else will be staying in your spot.
For more detailed information, see these pages: